Returns & Exchanges

All sales are final

Every item in this store is printed to order for you. Nothing is held in stock, so we are not able to accept returns or exchanges for a change of mind, or for the wrong size being ordered.

Please check the size before you order.Sizes run to the manufacturer's chart for the garment you pick, and the garments in this store are not all cut the same way.

If something is wrong with your order

If your item arrives damaged, misprinted, or is not what you ordered, we will put it right. Contact us within 14 days of delivery at info@premierfutbolfanstore.com with your order number and a photo of the problem.

We will either:

• send a replacement of the same item, or
• issue store credit for the value of the item.

Which of the two applies depends on whether the item can be reprinted. Store credit does not expire and can be used on anything in the store.

Store credit, not cash refunds

Resolutions are issued as store credit or a replacement rather than a refund to your card. If a payment fails or an order cannot be fulfilled at all, the charge for that order is reversed in full.

Cancelling an order

Orders go into production quickly. If you need to cancel or change an order, email us as soon as possible and we will cancel it if printing has not started. Once an item has been printed it cannot be cancelled.

Shipping problems

If tracking shows delivered and the parcel is not with you, check with your household and your local carrier first, then contact us. If a parcel is lost in transit we will replace the order.